Privacy policy & terms of service
Last updated 07/14/2025
Privacy & terms
1 . Who we are
Jordan Soliday, operating as Your Epic Ordinary Life™, provides bespoke narrative‑chaplaincy and legacy‑storytelling services.
Contact: jordan@jordansoliday.com
2 . Information we collect
Contact details – name, email, phone, mailing address – used for scheduling sessions and shipping keepsake books
Story materials – recordings, notes, photos you choose to share – used for crafting your legacy narrative
Payment data – amount, invoice number (via Stripe, PayPal, Wise, or bank transfer) – used for completing transactions
Website analytics – browser type, pages visited, cookie data (Squarespace & Google Analytics) – used for improving site performance
We collect only information you voluntarily provide, or that is automatically captured by standard analytics tools.
3 . How we use your information
Deliver and improve our services
Process payments and ship physical books
Respond to inquiries and support requests
Send occasional service updates (you may opt out anytime)
We do not sell or rent your data.
4 . Sharing & disclosure
We share your information only with:
Trusted service providers (printing, shipping, payment processors) who are bound by confidentiality
Legal authorities if required to comply with the law
5 . Your choices
Access/correct: email us to view or update your data
Delete: request deletion (some records, such as invoices, may be retained where legally required)
Cookies: adjust browser settings to block cookies (site functionality may be limited)
6 . Data security
We use industry‑standard encryption, secure storage, and access controls. No method is 100% secure, but we strive to protect your data to the highest reasonable standard.
7 . Children
Our website and services are not directed to anyone under 18. We do not knowingly collect personal data from children.
8 . Changes to this notice
If we update these terms, we will post the revised version and change the “Last updated” date. Significant changes will be announced via email.
Website Terms of Use
1 . Acceptance of terms
By accessing this site you agree to use it only for lawful purposes and in a manner that does not infringe the rights of Jordan Soliday or others.
2 . Intellectual property
All site content—including text, graphics, and process language—is © 2025 Jordan Soliday unless otherwise stated. Legacy stories we create are owned by the recipient, while we retain the underlying methodology.
3 . Service overview
Your Epic Ordinary Life™ provides narrative‑chaplaincy and legacy‑storytelling services that are not therapy, legal advice, or financial advice.
4 . Scheduling & payment
Project timelines, travel arrangements, fees, refunds, and cancellation terms are detailed in each client’s Letter of Agreement (LOA).
5 . Limitation of liability
Website information is provided “as is.” Jordan Soliday is not liable for indirect or consequential loss arising from site use.
6 . Third‑party links
External links are provided for convenience; we do not endorse or assume responsibility for their content.
7 . Governing law
These terms are governed by the laws of the State of Colorado without regard to conflict‑of‑law principles.
Contact
Questions? Email jordan@jordansoliday.com
© 2025 Jordan Soliday