Privacy policy & terms of service

Last updated 07/14/2025

Privacy & terms

1 . Who we are

Jordan Soliday, operating as Your  Epic  Ordinary  Life™, provides bespoke narrative‑chaplaincy and legacy‑storytelling services.

Contact: jordan@jordansoliday.com

2 . Information we collect

  • Contact details – name, email, phone, mailing address – used for scheduling sessions and shipping keepsake books

  • Story materials – recordings, notes, photos you choose to share – used for crafting your legacy narrative

  • Payment data – amount, invoice number (via Stripe, PayPal, Wise, or bank transfer) – used for completing transactions

  • Website analytics – browser type, pages visited, cookie data (Squarespace & Google Analytics) – used for improving site performance

We collect only information you voluntarily provide, or that is automatically captured by standard analytics tools.

3 . How we use your information

  • Deliver and improve our services

  • Process payments and ship physical books

  • Respond to inquiries and support requests

  • Send occasional service updates (you may opt out anytime)

We do not sell or rent your data.

4 . Sharing & disclosure

We share your information only with:

  • Trusted service providers (printing, shipping, payment processors) who are bound by confidentiality

  • Legal authorities if required to comply with the law

5 . Your choices

  • Access/correct: email us to view or update your data

  • Delete: request deletion (some records, such as invoices, may be retained where legally required)

  • Cookies: adjust browser settings to block cookies (site functionality may be limited)

6 . Data security

We use industry‑standard encryption, secure storage, and access controls. No method is 100% secure, but we strive to protect your data to the highest reasonable standard.

7 . Children

Our website and services are not directed to anyone under 18. We do not knowingly collect personal data from children.

8 . Changes to this notice

If we update these terms, we will post the revised version and change the “Last updated” date. Significant changes will be announced via email.

Website Terms of Use

1 . Acceptance of terms

By accessing this site you agree to use it only for lawful purposes and in a manner that does not infringe the rights of Jordan Soliday or others.

2 . Intellectual property

All site content—including text, graphics, and process language—is © 2025 Jordan Soliday unless otherwise stated. Legacy stories we create are owned by the recipient, while we retain the underlying methodology.

3 . Service overview

Your Epic Ordinary Life™ provides narrative‑chaplaincy and legacy‑storytelling services that are not therapy, legal advice, or financial advice.

4 . Scheduling & payment

Project timelines, travel arrangements, fees, refunds, and cancellation terms are detailed in each client’s Letter of Agreement (LOA).

5 . Limitation of liability

Website information is provided “as is.” Jordan Soliday is not liable for indirect or consequential loss arising from site use.

6 . Third‑party links

External links are provided for convenience; we do not endorse or assume responsibility for their content.

7 . Governing law

These terms are governed by the laws of the State of Colorado without regard to conflict‑of‑law principles.

Contact

Questions? Email jordan@jordansoliday.com

© 2025 Jordan Soliday